Commercial Cleaning - Enquiry booking

Cancellation Policy

By submitting your details and requesting a meeting with Cleanial, you agree to this policy and allow us to contact you regarding your enquiry. 1. Contact and Meeting Requests When you provide your information, you confirm it is accurate and that Cleanial may contact you by email or phone to arrange, confirm or update your meeting. All meeting dates remain provisional until Cleanial confirms them. We will contact you closer to the agreed date to finalise your time slot. If we cannot reach you, we may reschedule and notify you. 2. Cancellations and Changes You may cancel or reschedule your meeting at any time by emailing wayne@cleanial.co.uk or info@cleanial.co.uk . Cleanial may adjust or cancel a meeting if needed, and we will give reasonable notice where possible. 3. Marketing and Updates If you opt in, Cleanial may send you information about services, offers and updates. You can unsubscribe at any time using the link provided or by contacting us directly. Even if you unsubscribe from marketing, we may still contact you about your meeting or enquiry. 4. Data Collection and Use We collect the details you provide, such as name, business name, email, telephone number and any additional information, for managing your enquiry and booking. Your data is used for confirming meetings, communicating with you and sending optional marketing (if you have opted in). We store your information securely and only keep it for as long as necessary. 5. Your Data Rights Under UK GDPR, you can request access to your data, ask us to correct or delete it, object to marketing or withdraw consent at any time. Removing marketing consent does not affect the handling of your meeting request. 6. No Obligation Booking a meeting does not form a contract for cleaning services. The meeting is for discussion only, and you are under no obligation to proceed with any service. 7. Liability Cleanial is not responsible for indirect or consequential losses arising from the arrangement or cancellation of meetings, except where legally required. 8. Changes to This Policy We may update this policy from time to time. Continued use of our form after updates indicates acceptance of the revised version. 9. Contact For questions or data requests, contact: wayne@cleanial.co.uk or info@cleanial.co.uk

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